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The online store www.concertokids.gr belongs to the company with the following details:
Name: KARAPATSIA CHRISTINA TOU ATHANASIOU
Legal Form: Sole Proprietorship
Company ID: 043146906000
VAT number: 138607273
D.O.Y. LAGADA
The sole proprietorship with the name "KARAPATSIA CHRISTINA TOU ATHANASIOU" in compliance with the provisions of the General Regulation EU 2016/679 "on the Protection of Personal Data" of the European Parliament and the Council of the European Union" and the national law 4624/2019 with title "Personal Data Protection Principle, implementing measures of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 for the protection of natural persons against the processing of personal data and incorporation into national legislation of the Directive (EU) 2016/680 of the European Parliament and of the Council of 27 April 2016 and other provisions", as valid after Law 4829/2021 (Government Gazette A' 166/10.09.2021), applies the appropriate technical and organizational security measures, which are necessary for the protection of personal data to avoid, among other , destruction, loss, alteration, unauthorized access to personal data. When implementing these measures, the reasonable costs required to achieve the assurance of protection will be taken into account. Our company's concern has always been to provide the highest level of service, respecting the needs and wants of our customers.
1.1. What personal data is collected
We may collect and process the following data about you:
• Information you enter through our website. This includes information provided when registering for any service we provide, searching our website, completing an order, participating in other social media features on our website or requesting further services. We may also collect and process information when you participate in one of our contests or promotions and when you report a problem with our website. The information you provide to us may include your name, mailing address, email address, password, phone number, debit and credit card information, age, occupation, delivery and ordering information, etc.
• Details of the transactions you make through our website and the fulfillment of your orders.
• If you contact us (by phone, email or otherwise), we may keep a record of our conversation with you.
Technical information may be collected automatically, including without limitation the Internet Protocol (IP) address used to connect your computer or device to the Internet, connection information, browser type and version, zone setting time, the system and the platform.
Details of your visits to our website may also be collected automatically, including but not limited to full Uniform Resource Locators (URLs) to and from our website (including date and time), products and pages you visit. you have viewed or searched for, response times, upload errors, how long you visit certain pages of the website, how you interact with the website (such as scrolling, clicks and or mouse-overs), the methods you use to navigate outside of our site (including information about how you use social media plug-ins), traffic-location data, blogs and other communication data.
We also work closely with third parties (including, for example, business partners and external partners in areas such as technical support, payments, delivery services, advertising networks, business analytics, search information, fraud prevention, etc. .) and we may receive information about you from them.
Collection of Information from Children
We are committed to maintaining online privacy for all visitors to our Website, including children. Our website is intended for a general audience. We do not knowingly collect information about children or sell products to children. We will not knowingly collect information from children under the age of 13. If you are under the age of 13, you may not use or submit information to the Site.
1.2. Purposes of collecting and processing personal data
The above personal data is collected, stored and processed by the sole proprietorship under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU" in accordance with GDPR EU 2016/679 and the above applicable national laws exclusively. The sole proprietorship under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU" hereby guarantees that any processing of Personal Data carried out, will be carried out exclusively and only in the context of the execution of the necessary actions for the execution and implementation of the contract of sale for the products you have or were about to buy or of any other contract between you and us, the processing your requests and for no other purpose.
We collect and use your personal data for, among other purposes:
• The booking, delivery and execution of your order
• Managing and making your payments
• Responding to your requests
• the identification and certification of your identity
The sole proprietorship under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU" additionally guarantees that it will not use, store, transmit and process and/or reproduce the above Personal Data in any form, other than that which is absolutely necessary for the fulfillment of its obligations.
Your provision and disclosure of your personal data means that you consent to this data being used by the sole proprietorship under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU" and the employees of concertokids.gr for the reasons mentioned above.
1.3. Personal data retention period
We keep your personal data for as long as you remain our active customers, but also after that, for as long as is defined by the applicable legal and regulatory framework or for as long as is required to defend the rights of the individual business under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU » before a Court or other competent Authority.
1.4. Where Your Personal Data is Used
We may use information about you to:
to fulfill our obligations under any contracts entered into between you and us and to provide you with the information, products and services you request from us
- to create and manage your account and orders, and to communicate with you about them.
- to update and manage our customer and marketing databases.
- to ensure that the content on our website is presented in the most effective way for you and your computer or device.
- to provide you with information about other products and services we offer that are similar to those you have already purchased or requested.
- provide you with or allow third parties to provide you with information about other products or services (including products and services that are co-branded or somehow related to the promotion) that we think may be of interest to you, where you have consented to contact you for these purposes.
- to customize the emails we send to you, including your name as a means of addressing the messages or your gender to send similar content.
- to allow you to participate in interactive features of our service when you choose to do so (including creating links to our website on your social media profiles);
- to carry out some research and market analysis.
- to inform you about changes to our services.
- to administer and improve our website in terms of internal functions, including troubleshooting, data analysis, testing, research, statistics and user questionnaires.
- to measure or understand the effectiveness of the advertising we serve to you and others and to serve you relevant advertising.
- to confirm your age and identity and to detect or prevent fraud.
- to keep our website secure.
- to comply with applicable law.
- to enforce or apply the Terms of Use, Terms and Conditions of Sale and other agreements.
- to protect the rights, property or safety of AVO, our group companies, our customers or others.
1.5. Transmission of personal data
The sole proprietorship under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU" does not transmit or sell your personal data to third parties. As an exception, the above personal data may, if necessary for the fulfillment of the aforementioned purposes or in order to satisfy your requests, be transmitted to third parties inside or outside Greece, such as to partners of the sole proprietorship under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU", who provide services that require the processing of such data. The disclosure of your personal information may also take place at their request or when this is required by the provisions of applicable legislation, court decisions or legislative regulations to public bodies and/or to national or foreign authorities (e.g. tax or judicial authorities or as otherwise required by applicable law).
We may disclose your personal information:
- where you have agreed for us to do so. For example, if you have given your consent to receive marketing materials from third parties or third party products and services, we may pass your information on to the third parties involved.
- to partners, suppliers, external partners and other third parties as necessary to perform any contract we have entered into with you or any service you have requested (for example, we outsource to third parties to deliver packages, host our website and process payments with card). Your payment information will be provided to financial institutions, including banks and card schemes, in order to process your transactions.
- to our partners, suppliers and external partners as necessary for the performance of any contract entered into with them (for example, we outsource the sending of emails and regular mail on our behalf, the provision of data cleaning services and provision of marketing and advertising services).
- to protect customers and the Website from fraud and theft. We may transfer personally identifiable information (including information about your age, name and location), along with account information, to institutions such as law enforcement agencies in order to prevent fraud and reduce credit risk. Please note that these third parties may keep a record of the information we provide to them for this purpose.
- if we are required to disclose or share your personal information in order to comply with any legal obligation.
- to enforce or apply the Terms of Use or the Terms and Conditions of Sale and other agreements. Likewise to protect the rights, property or safety of AYO, our group companies, our customers or others.
1.6. Use of Analytics and Targeted Advertising Tools
In order to better serve our website visitors and customers, we may use Google Analytics features such as Remarketing, Google Display Network Impression Reporting, DoubleClick Campaign Manager and/or Google Analytics Demographics and Interest Reporting (Google Display Advertising Functions).
You can opt-out of Google's display advertising features and customize Google Display Network ads using Ad Settings.
As an additional privacy measure, you can use the Google Analytics opt-out add-on in your browser.
With respect to Google Display Network impression reporting and DoubleClick Campaign Manager integration, we and third-party vendors, including Google, may use cookies set by Google Analytics functions to analyze and report on advertisements used on our website, including but not limited to how they interact with other advertising features and other features and services.
With respect to Google Display Network Impression Reporting and Google Analytics' DoubleClick Campaign Manager, we and other third parties may use cookies set by Google Analytics to analyze and report on advertisements on our website. These reports include information such as the impression made by our ads and how they interact with other ads and services.
Regarding Google Analytics Demographics and Interest Reporting, we may use Google or third party data (such as age, gender and interests) in Google Analytics to target and improve our marketing campaigns, marketing strategies and website content.
We may use Repeat Marketing with Google Analytics for online advertising. Third party vendors, including Google, may display our advertisements on websites online. We and third-party vendors, including Google, may use cookies to update, optimize and determine which ads you see on our website and on third-party websites, including ads based on your previous visits to our website.
We may also use analytics and targeted advertising tools provided by other third parties, including Facebook, Adroll, Responsys, Salescycle and Bing.
1.7. Marketing & Communication
You will have the opportunity to subscribe to certain areas of the website and also to marketing lists. For example, you may want to receive our newsletter or other marketing materials (via email or regular mail) or enter competitions. In these cases we may request additional information, such as age, occupation, stylistic interests, etc. We will also process this information as
“personal information”, as described in this policy. This will help us target our marketing in a way that we think will be of particular interest to you.
We may from time to time send, along with the products you have ordered, inserts advertising the products or services of third parties. However, we do not transfer your personal information to these companies, except as otherwise provided in this Privacy Policy.
1.8. Data subject rights
As a data subject, you retain all the rights provided by EU Regulation 679/2016 and Law 4624/2019, as well as the other Regulations and Laws that apply from time to time to protect the individual from the processing of personal data.
For example, you have the following rights:
1. the right to access your personal data that is collected and processed and to receive information, about all the data concerning you, as well as about their origin, the purposes of the processing, the recipients or categories of recipients and the progress of the processing by the latest update. (Article 13-15 of the Regulation)
2. the right to correct inaccuracies and errors in your personal data, which are kept in our file (articles 16 of the Regulation)
3. the right to request deletion of your personal data under the terms of the GDPR (right to be forgotten) (Article 17 of the Regulation)
4. the right to ensure the restriction of the processing of your personal data under the terms of the GDPR (Article 18 of the Regulation)
5. the right to be informed of the correction or deletion or restriction of the processing of your data (Article 19 of the Regulation)
6. the right to receive the personal data in a structured, commonly used and machine-readable format, as well as the right to transmit said data to another controller (data portability) (Article 20 of the Regulation)
7. the right to object at any time to the processing of your personal data, unless there are compelling and legitimate reasons for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or support of legal claims (articles 21 and 22 of the Regulation)
8. Right to Withdraw Consent: You may withdraw your consent at any time, in cases where you have already provided your consent for the processing of your personal data. However, this will not affect the lawfulness of any data collection or processing that took place before your consent was withdrawn.
To exercise the above rights to the protection of your personal data, you can submit your request to concertokids.gr, necessarily with your police ID card or other legal public document proving identity, which will respond to your request without delay and in any case within one month of receiving the request, except in exceptional cases, in which case the above deadline can be extended by two more months, if necessary, taking into account the complexity of the request and/or the volume of requests. If it is not possible to satisfy your request, concertokids.gr will inform you without delay and at the latest within one month of receiving the request, of the relevant reasons and of the possibility of submitting a complaint to the APDPH, as well as of your right to appeal to the competent judicial authorities. If your request is deemed by concertokids.gr to be manifestly unfounded or excessive, it may impose the payment of a reasonable and proportionate fee, taking into account the administrative costs for its satisfaction, or refuse to proceed with your request.
Requests to exercise your rights as well as questions regarding the applicable legislation on personal data can be submitted to the Personal Data Processor:
Sole proprietorship under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU"
e-mail of the Data Controller: This email address is being protected from spambots. You need JavaScript enabled to view it.
Processing Manager Telephone: 23940 61419, 6946450714
Finally, you also retain the right to file a complaint with the Personal Data Protection Authority (APDPH) (1-3 Kifissias St., P.O. 11523, Athens, tel.: +30 2106475600, email: This email address is being protected from spambots. You need JavaScript enabled to view it.) if you consider that your rights regarding the protection of your personal data are violated.
The sole proprietorship under the name "KARAPATSIA CHRISTINA TOU ATHANASIOU" is obliged to report to the customer any incident related to the security of Personal Data.
Changes to the Privacy Policy
We reserve the right to change this Policy at any time. If we change our Policy, we will post the changes on this website and, if applicable, notify you. Please check back for any updates or changes to the privacy policy.
